Complaints

Whilst we hope that you never have reason to make a complaint, we do have a process if you wish to. If that is the case, please write to:

The Complaints Officer

Financial Framework Wealth & Estate Planning Ltd

Beam House,

Wharfebank Mills,

Ilkley Road,

Otley,

LS21 3JP

A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4 567.

Contact Us:
Phone: 01943 663143
Email: hello@financialframework.co.uk
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Important Statement

Financial Framework Wealth & Estate Planning Ltd is authorised and regulated by the Financial Conduct Authority. The Financial Conduct Authority does not regulate will writing, taxation and trust advice. Not all Inheritance Tax Planning solutions are regulated by the Financial Conduct Authority. We are entered on the Financial Services Register No. 843450 at https://register.fca.org.uk. Registered office: 35 Westgate, Huddersfield, HD1 1PA. Registered in England No. 11602026. The guidance and/or advice contained within the website is subject to the UK regulatory regime and is therefore primarily targeted at customers in the UK.

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